1. When will my order arrive?
Orders are processed and shipped within a couple of days. Shipping times average between 7 to 10 days.
2. What are the shipping costs?
Shipping costs vary depending on the weight of the order and the delivery address.
3. Can I return my order?
You can exercise your right of withdrawal within 7 (seven) working days from receipt of the ordered products, subject to prior notice. To receive a refund for products purchased on this website, the goods must be intact upon return; they must be returned in their original packaging, and the purchased products must not have been used, opened, unwrapped from their original packaging, or damaged.
4. Can I cancel an order?
To cancel an order you have placed, please contact our Customer Service as soon as possible. You can do so by sending an email to: info@frantoiogalatea.com